Junior IT Helpdesk – officer

Passionated by IT ? You’re at the right place to practise your passion.

We are looking for a servicedesk collaborator for our customers.

You will receive a training by our customer in order to expend your knowledge and adapt it to our customer’s environment .

What are your tasks ?:

• 1st line support for the end customers of the enterprise

• Analysing of the problems in order to assure the continuity of the end users in their different tasks

• On site support for end users

• Software & Hardware support

• Administrative tasks  : creation / deletion / modification of user profiles

• Referencing different problems in the ticketting system

• Follow-up of the already existing problems

• IT inventory management

Required profile :

• Good knowledge in IT / High school studies
  

• Social, friendly person, able to work in team

• Good knowledge of English

• French and Dutch required

• ITIL is an asset

• Knowledge of Active Directoy is an asset

Our offer :

A limited-term contract of three months with as result a permanent position.

An interesting income with extra legal advantages.

Are you interested ?

Please send us your CV by mail to the following mail :